Heather K.

Norwalk, OH

Position Desired

Dental Receptionist
Norwalk, OH


Heather K.

Personal Statement
I am looking to find employment with a company I can grow in. I am capable of working at a fast pace and in an efficient manner. I am also very determined and eager to learn. I tend to be very easy going and a fast learner. In addition, I do have a background with customer relations, as well as leadership skills.

Work Experience

Access Technician (Dec-09 – Mar-10) (Sep-11- Present)

Day & Zimmermann, NPS, 1500 Spring Garden Street. Philadelphia, PA 19130
Specialized in adjudications, reviewed files, proctored psychological exams and assisted in requesting subjects for unescorted access to the nuclear facility. Conducted background investigations, including obtaining information on work and criminal history, reviewing credit reports and interviewing subjects. Trained in confidentiality, filed documents and assisted in overseeing completion of paperwork necessary to continue with the in-processing procedure.

Office Assistant / Receptionist (Mar-10 – Sep-11)

Hudson Family Dental, 126 West Streetsboro Street. Hudson, OH 44236
Scheduled patients, answered phones, filed charts, verified insurance benefits and handled accounts receivable including insurance payments. Worked with patients to help them better understand their treatment plan as well as their insurance benefits and the charges that accompanied the dental procedures being performed. Good working knowledge of the Dentrix dental software.

Server/Hostess (Sep-07 – Nov-09)
Dave’s Tip Top, 3428 Darrow Road. Stow, OH 44224
Waited tables, served food and ran cash register. Gained skills in customer service and relations.

Team Lead/Sales Associate (May-06 – Oct-06) (May-07 – Aug-07)
(May-04 - Oct-04) (May-05 - Oct-05)

Cedar Fair, One Cedar Point Drive. Sandusky, OH 44870
Oversaw daily activities in the store, ordered merchandise, ran cash register, stocked merchandise, ensured that employees stayed on task, took inventory, helped plan the layout of the store. Worked seasonally at Cedar Point from 2004-2006 and at Valley Fair in 2007.


Kaplan University, 550 West Van Buren. Chicago, IL 60607 (Sep-10 – Present)

Majoring in Criminal Justice. Currently have a 3.94 GPA and am expecting to graduate
October 11, 2011 with a Bachelor’s degree in Criminal Justice. Focusing on courses related to crime analysis and crime mapping. I have also taken courses in research methods, ethics and management in criminal justice organizations, technology in the criminal justice system, criminal investigation an...

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